How to Restore Backups in WHM

By following these directions, you can easily restore backups in WHM if you're on one of our VPS or Dedicated servers with a WHM/cPanel license by following the steps in this guide.

Backup Restoration Option

Step 1:  Go to WHM (These login details were provided in your welcome email when purchasing your cPanel license)

Step 2:  Go to the Backup section, either by finding in the column on the left-hand side or selecting Backup among the available options in the WHM menu.

This can be done by searching for the word "backup" in the search bar.

Step 3:  Select the Backup Restoration option.

Step 4: Choose whether you want to restore a backup for a specific user or a specific date

4a: Note that you can do more than one user, but you need to select them individually

Step 5: Choose if you want any additional options (subdomains are not automatically restored if specifically chosen here)

Step 6: Click Add Account to Queue

Step 7: Click Restore

Restore A Full Backup/cpmove File Option

Step 1:  Go to WHM (These login details were provided in your welcome email when purchasing your cPanel license)

Step 2:  Go to the Backup section, either by finding in the column on the left-hand side or selecting Backup among the available options in the WHM menu.

This can be done by searching for the word "backup" in the search bar.

Step 3:  Select the Backup Restoration option.

Step 4: Select if this should be a Restricted Restore

Step 5: Under Transfer Method, select whether to restore with the username or with a file

5a: If restoring using a username, select the username that you wish to restore
5b: If restoring using a file, select the file that you wish to use to complete the restoration

Step 6: Select if you want to overwrite each instance of the servers' IP addresses that originally existed with this one or replace the basic A records given by cPanel.

Step 7: If this user account already exists and you wish to replace the users content with the content from the backup, select overwrite that user

Step 8: If you have an unused IP address on your server and you'd like this account to have a dedicated IP, you can select to assign a dedicated IP address for the account

Step 9: Once you're satisfied with the options that have been selected, click Restore at the bottom of the page